REFUNDS & EXCHANGES
We do not accept refunds or returns. Gift Card Sales are Final.
We do not accept returns/refunds as all items are placed into production immediately. We want to make sure all customers get their orders immediately. Should you have any questions regarding your order, please email us. We are more than happy to address any concerns.
We do accept exchanges, if the item does not fit. Please email firstname.lastname@example.org for instructions on how to exchange for a different size. Customer is responsible for shipping. All exchanges must be received back to us within 30 days of order delivery in new condition. We do not accept exchanges of custom items with names and or numbers. Tag must be attached to be eligible for an exchange.
If you need help with sizing, please refer to our Sizing Chart here.
If you have any questions, please feel free to contact me and I will be happy to assist you.
Items that smell of cigarette smoke are not eligible for exchange.
Please understand that we invest a lot of time and effort into each order, and we will do the best to make sure you are satisfied.
If an item is lost, stolen or damaged while in transit via USPS, and insurance was not paid for by the buyer, then we are not held responsible. Once we ship an item, it is no longer in our hands, all inquiries must be addressed to USPS.
If a customer decides to refuse their package, they are forfeiting their items and will not receive a refund.
Gift Cards: All Sales Final. We will email you the instructions on how to use your gift card, once you have been emailed, there is no cancellation of the order or purchase.